Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Check-In: 1:00 PM
Check-Out: 10:00 AM
Property and Cancellation Policies :
CANCELLATION POLICIES – Please understand cancellation policies, and if you need to cancel, please do so within the following time frames to enable us to then re-advertise the rooms.
SHORT TERM STAYS OF 1 – 4 Nights / Weekend Bookings:
LONG TERM STAYS:
Policies are in place to protect Jacaranda Place Motor Inn from loss of revenue from rooms that could have been sold. During peak periods such as school holidays and public holidays or major events, cancellations may be subject to no refund if cancelled 14 days prior.
SHORT TERM STAYS OF 1 – 4 Nights / Weekend Bookings:
- 72 hr cancellation notice required for standard bookings (1-2 rooms booked) (rooms booked for 1-4 nights/weekend bookings)
- 72 hr (3 days) cancellation notice required for standard bookings (3-4 rooms booked) rooms booked for 1-4 nights/weekend bookings)
- 14 day cancellation notice required for group and tour bookings (5 to 10 rooms booked) (rooms booked for 1-4 nights/weekend bookings)
- 30 day cancellation notice required for group and tour bookings (11 to 24 rooms booked) (rooms booked for 1-4 nights/weekend bookings)
LONG TERM STAYS:
- 72hr (3 days) cancellation notice required for confirmed bookings (1 or more rooms booked for longer term stays of 5 – 7 days)
- 7 day cancellation notice required for confirmed bookings (1 or more rooms booked and held for longer term stays of 8-14 days).
- 14 day cancellation notice required for confirmed bookings (1 or more rooms booked and held for longer term stays of 15-29 days,
- 30 day cancellation notice required for confirmed bookings (1 or more rooms booked and held for longer term stays of 30 days or more)
LARGE GROUP BOOKINGS AND EXTENDED STAYS:
Please advise by Phone 07 46353111 within the time frame above according to your bookings, so you will not be penalized, and also to enable us to re-advertise the rooms.- 30 day cancellation notice required for confirmed bookings (1 or more rooms booked and held for longer term stays of 30 days or more)
- For group bookings where rooms are held for more than 30 days prior, these rooms must be cancelled 14 days prior for a full refund
- For group bookings in circumstances such as COVID-19, Cancellation policies are still in place.
- Please phone if you require clarity on our cancellation rules before booking.
Policies are in place to protect Jacaranda Place Motor Inn from loss of revenue from rooms that could have been sold. During peak periods such as school holidays and public holidays or major events, cancellations may be subject to no refund if cancelled 14 days prior.